Return & Refund Policy

Return & Refund Policy


Most of our products and services are made individually and customized for our customers and clients.
For this reason we do not accept any claims for returns, or refunds at HMi.

Customers by accepting our Terms and conditions and signing our Terms and conditions with order confirmation, are not allowed to cancel their order under any condition.

HMi is not responsible for any delays if happens during to the natural accidents such as storm, rain, earth quick, public holiday or any other reasons.

HMi does not accept any claims for delays in Shipping or deliveries, while most of the orders will be delivered by our third party partners such as DHL, DPD, GLS, UPS, TNT or other shipping companies.
– Read more about shipping and delivery policies by clicking on the link. –

Service Charges, printing charges, Delivery fees, payment fees, Design and Packaging charges are not refundable at any circumstances. 


HMI Does not accept returns & Refund once a product is sold/ Delivered.

As HMI is an advertising, marketing, Printing & IT Agency from Düsseldorf

HMi Return Policy | Advertising & Marketing Agency from Düsseldorf